QA & Evaluation

Culture Guides

for Active Ageing

Quality assurance

QA, monitoring and evaluation are closed connected in a well organised project

The work programme consists of eight chronological work packages that correspond to the eight main step to reach the conclusion of the project, as well as three transverse work packages (dissemination, evaluation, and management) that support and supplement the completion of the work programme.

In this work breakdown structure of the chronological work packages the completion of each package constitutes a main mile stone, and the part tasks in the package constitutes a chain of part mile stones that must be completed to reach the main mile stone.

The transverse monitoring and evaluation of the project progress consists of reporting procedures for all partners of each work package, backup check of the task flow by the coordinator and common evaluations at the partner meetings to assess the achievements of planned key activities and deliverables.

The quality assurance implies that the Steering Committee (i.e. the four project leaders from each organisation) can correct any deviation from the operational objectives, or implement contingency plans, if some of the tasks can’t or haven’t been solved as initial planned.


Evaluation methodology

We use a Mixed Method Evaluation combining process evaluation and impact evaluation

Process evaluation will conclude all work packages, and impact evaluation will conclude each of the three project phases.

We use Process Evaluation to monitor the activities to make sure the project is being implemented and completed according to the task plan; and to gain direction for improving the project as it is developing.

Process Evaluation is an important part of the ongoing monitoring and Quality Assurance, and it will be an important session of each of the three partner meetings that concludes the previous project phase and bridges the way to the next. It includes reporting templates and questionnaires for the preceding tasks and meeting questionnaires. A written summary of the evaluation are send to the partnership circle after each meeting.


We use Impact Evaluation to assess the extent to which the project has achieved its intended effects and other effects it may have had on the project’s participants or the environment.

We complete the Impact Evaluation at the end of each main project phase by means of quesionnaires and other feeds involving stakeholders, which results will be part of the evaluation sessions at the partner meetings, too. The impact evaluation focuses on short-term and long-term impacts re-sulting from the completion of the project, and it reveals whether the project did what it was designed to do, and provides information for future planning and decisions.


The interim and final evaluations and reporting to IU will be sent to the partnership circle and other stakeholders, and a public summary will be published on the project website.



Aims of QA


The overall aim is to apply systematic monitoring and evaluation methods during the whole lifespan of the project to assess and improve the planning, implementation and impact of the work programme.


The two main objectives of the monitoring and evaluation strategy are:

  • To gain direction for improving the project as it is developing, and
  • To determine its effectiveness after it has had time to produce results.


Impact evaluation


The final evaluation of impact and sustainability will focus on the three target groups:

  • Will the involved direct target groups (voluntary art and culture associations) continue and increase their culture guide services after the end of the funded period?
  • Will the involved indirect target groups (culture institutions, decion-makers, contact providers, sponsors) continue to support the culture guide services?
  • Have the involved end-users (marginalised senior citizens ) been satisfied, have they and their networks expressed a clear interest in continued culture guide offerings?